Refund Policy

This Refund Policy explains when refunds may be granted for Ukuse Gallery subscriptions and related billing transactions.

By purchasing a paid plan, you agree to this policy and the associated billing terms of the platform.

Refunds may be considered where duplicate charges, failed service activation, or billing errors are confirmed by our support team.

Refund requests are reviewed case-by-case and must include enough account and transaction details for verification.

Payments are generally non-refundable after successful service access, feature usage, or plan consumption.

Change of mind, partial usage, or missed event usage does not automatically qualify for a refund.

Refund requests should be submitted promptly after the transaction date.

Late requests may be declined where verification is no longer feasible or policy windows have passed.

You can cancel recurring plans at any time, and cancellation will apply to future billing cycles.

Current cycle charges remain applicable unless a qualifying refund condition is confirmed.

Approved refunds are processed back to the original payment channel where possible.

Processing timelines vary by provider and can take several business days after approval.

Before initiating a chargeback, contact support so we can review and resolve your issue directly.

Unresolved or fraudulent disputes may result in temporary account restrictions while investigations are active.

Discounted or promotional purchases may have additional restrictions depending on campaign terms.

Where campaign terms differ, the campaign-specific conditions apply for that purchase.

We may update this policy based on legal, operational, or product changes.

The latest version and effective date will always be available on this page.

For billing questions or refund requests, contact us at contact@ukuse.com or use the Contact page.

Please include transaction reference, payment date, account email, and a short issue summary.